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Frontier is now Verizon: what Frontier customers should know

Frontier is now “Frontier, a Verizon Company.” Here’s what changed after the deal closed, what stayed the same, and what to check on your account before your current deal ends.

Updated October 8, 2026 · By the Optimum Internet Deals team

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What happened

Verizon completed its purchase of Frontier Communications on January 20, 2026. The deal was valued at about $20 billion, including debt. Frontier was the largest fiber-focused internet company in the U.S., so the purchase made Verizon one of the country’s biggest fiber providers almost overnight. Verizon says the combined network reaches roughly 30 million fiber passings (homes and businesses that can order fiber).

Before the deal, Verizon’s Fios fiber was sold mainly in the Northeast and Mid-Atlantic. Frontier added fiber and DSL in many other states, including parts of California, Texas, Florida, Connecticut and the Midwest. Verizon says its fiber footprint now reaches parts of more than 30 states plus Washington, D.C.

Frontier still operates under its own name, now shown as “Frontier, a Verizon Company.” As of October 2026, Verizon hasn’t announced a date for replacing the Frontier name.

What stays the same for Frontier customers

According to Verizon’s and Frontier’s own customer FAQs, current Frontier customers don’t need to do anything right now:

  • Your service, plan and price. Verizon says current Frontier plans, deals, discounts and Frontier ForMe Rewards haven’t changed because of the merger.
  • Your equipment. You don’t need a new router or modem because of the deal.
  • Your account and bill. You still manage Frontier service at Frontier’s website or in the MyFrontier app. Your Frontier bill stays separate from any Verizon mobile bill, and Verizon stores can’t help with Frontier accounts.

Verizon has said more changes will come “in the coming months” and that customers will get advance notice before accounts, billing tools or support are combined. Frontier also says its plans will eventually be standardized across Verizon’s territory, without giving a date.

Be careful with calls, texts or emails that say you must “upgrade,” pay a fee or hand over account details because of the merger. If in doubt, contact Frontier through the phone number on your bill or its official website.

What’s new: the Verizon mobile discount

The biggest change so far is a bundle discount for people who have both Frontier Fiber and a Verizon phone plan. According to Verizon’s FAQ in October 2026:

  • Mobile + Home discount. Up to $15 a month off an eligible Frontier Fiber plan when you also have an eligible postpaid Verizon phone plan. Business, employee and data-only plans don’t qualify.
  • You must enroll. The discount isn’t automatic. You enroll through My Verizon, and the credit can take one to two billing cycles to show up on your Frontier bill.
  • Separate accounts. The two accounts are linked only for the discount. Canceling either service ends it.
  • Extra perks on fast plans. Verizon also offers a perk credit on the mobile bill for customers on Frontier’s fastest fiber tiers.

Offers like these change often, so ask for the current terms in writing before you switch phone carriers just to get a discount. Frontier has also said Verizon Fios TV will eventually be offered to Frontier customers.

If you have Frontier DSL

Not every Frontier home has fiber. Some areas still have Frontier DSL over older copper phone lines, which is much slower than fiber. Verizon has said it plans to keep expanding fiber across Frontier’s territory and to retire older copper networks over time. If you’re on DSL:

  • Ask Frontier whether fiber has reached your street. Fiber can arrive one neighborhood at a time.
  • If fiber isn’t available yet, compare cable, 5G home internet and satellite at your address. Our Starlink guide covers rural options.
  • If you rely on a landline for safety or medical devices, ask what happens to your phone service before any copper line is retired.

What to check now

  1. Find your promo end date. Your bill or account shows when any promotional price ends. That’s when your monthly price is most likely to change.
  2. Look at the broadband label. Every plan has an FCC broadband “nutrition label” with the regular monthly price, typical speeds and fees. Use it to compare Frontier with other providers.
  3. Check your email address. If you use a frontier.com email address, ask how it will be handled before you cancel or change service, and move important accounts to an email you control.
  4. Decide on the mobile bundle. If you already have Verizon Wireless, enrolling in the Mobile + Home discount may save money. If you don’t, compare the full cost of switching carriers, not just the discount.
  5. Keep records. Save confirmation emails and equipment return receipts if you change plans or providers.

Should you switch providers?

There’s no need to switch just because Frontier is now part of Verizon. Frontier Fiber offers upload speeds that match download speeds, which is great for video calls and backups. But the change is a good moment to compare, especially if you’re on DSL or your promotion is ending. Depending on your address, you may also have:

  • Cable from Spectrum, Xfinity or Optimum. Read our fiber vs cable guide to see the difference.
  • Another fiber company, such as AT&T Fiber or a local provider.
  • 5G home internet from T-Mobile, Verizon or AT&T Internet Air.
  • Satellite from Starlink in rural areas.

Not sure how fast your plan needs to be? Our speed guide helps you avoid paying for more than you use. Frontier serves parts of states we cover in detail, including California, Texas, Florida and New York. You can also read our Frontier provider page, or our guide to another big 2026 merger, Cox becoming Spectrum. Or share your address, and a specialist will compare Frontier with every other provider that serves it, for free.

Compare Frontier with other providers in your area

Depending on your street, Frontier areas may also have cable, another fiber company, 5G home internet or Starlink. Tap a provider to learn more, or check your address and we’ll compare them all.

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FAQs

Quick answers

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01Is Frontier now Verizon?+

Yes. Verizon completed its purchase of Frontier on January 20, 2026. Frontier still uses its own name, shown as “Frontier, a Verizon Company,” and Verizon hasn’t announced a date to replace it.

02Do Frontier customers need to do anything?+

No. Verizon says current Frontier plans, prices, equipment, deals and rewards haven’t changed because of the merger, and you’ll get advance notice before accounts or billing are combined.

03Will my Frontier bill go up because of the merger?+

Verizon says current plans and pricing didn’t change because of the deal. Your price can still change when a promotion ends, so check your promo end date and compare offers before then.

04Can I get a discount with Verizon Wireless?+

Yes, if you qualify. As of October 2026, Verizon offers up to $15 a month off an eligible Frontier Fiber plan with an eligible postpaid Verizon phone plan. You have to enroll, and terms can change.

05Is your help free?+

Yes. Comparing providers and ordering through us is free, with no obligation. We may be paid by the provider you choose.

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